Ordering Information
1) We offer secure ordering over the web using PayPal. Visit the collection and add your selections to our secure shopping cart.
2) If you prefer to place your order via phone, please call (206) 817-8724 Monday through Friday, 9 am to 6 pm, Pacific Time.
Sizing
The size range is 9 months to 10 years.
The Baby Nouveau collection is sized generously and based on the child's age.
For example, if your child is 2 years old and in the 40-60 percentile
for height your child would wear a size 2. This would still allow ample
room for growth. For more details, see the size charts by clicking here.
Fabric Swatches
Call or email us if you would like to
receive swatches for the current season. We understand it might be difficult to visualize the fabrics
from your computer screen, so we've made this
service available to you upon request.
Our web page highlights some of Baby Nouveau's most
requested styles but does not represent the entire line.
Availability and Shipping
Each garment is cut and sewn just for you!
Please allow 5-7 business days for delivery.
Baby Nouveau uses the most unique fabrics--when they have sold-out
they cannot be reordered. So please order early for the best
selection. We would be happy to work with you
to create a look that is unique for your child.
Orders are shipped via U.S. Mail/insured for most deliveries. International shipments
will be charged the actual cost to mail. Stated shipping charges in shopping cart are for Continental USA deliveries only.
Visit the Design Studio
The Baby Nouveau design
studio is now open by appointment, located at 21 West
Smith Street in Seattle's Queen Anne neighborhood. Click to see map for location.
Questions? Call us to schedule your appointment at: 206.817-8724 Monday through Friday 9 am-6 pm PST
.
Returns and Exchanges
Each garment at Baby Nouveau is made to order with attention to detail and quality. Baby Nouveau is committed to your satisfaction and will make every effort to ensure your order is right. In the event that your issues cannot be resolved, you may exchange or return your order for a refund up to 7 days from date of reciept. Exchanges are free of charge. Refunds are subject to a 20% restocking fee. Certain products are excluded from this policy and cannot be returned. Please note the list below for excluded products.
- When original product and materials are not completely intact in original shipped condition.
- Products that have been worn
To return an item, please email us at tammara@babynouveau.com. All returns require RMA authorization. Returns sent without RMA authorization will be refused. Upon receipt and inspection of goods, Baby Nouveau will credit your original credit card account.
